NX Framework has been rolled out to all eighty dedicated vehicle crews, and is being used throughout Nightfreight's 27 Deliver2home depots to ensure that accurate and timely delivery confirmation, including real-time, electronic Proof of Delivery (POD) is fed back to customers.
The solution also fully automates collection and delivery processes by the scanning of consignment barcode information, using handheld mobile-data devices, carried by each driver.
The new web-based solution replaces a paper-based, manual system, and improves customer service response as a result of precise, up-to-date information being available. Nightfreight can now view every stage of the collection and delivery process online, all in relation to the daily bookings, updated via each driver's in-cab device.
According to DA Systems' managing director David Upton, the NX Framework fully managed service offers a bespoke mobile-data solution specifically designed to cater for the evolving requirements of today's multi-contract, multi-customer, vertical markets.
