DHL Medical Express provides dedicated transportation services and advanced tracking technologies for these shipments, and through the extended global coverage and visibility of this service, DHL Express is strengthening its capabilities to meet the growing needs of its customers.
DHL Express already has a strong position in the clinical trials business within the life sciences industry, particularly within emerging markets like Eastern Europe, Russia, South Africa and India.
According to DHL Express vice president for product development, Roland Thomas, the company's experienced teams of experts in various countries have a zero-default target and proactively solve shipment delays, regulatory and cultural issues, to ensure fast, reliable and efficient logistics for clinical trials programs.
The DHL Medical Express service offers priority handling to confirm shipment delivery to a pre-12 promise, and proactive location tracking by the DHL Quality Control Centre network to ensure ambient, chilled or frozen shipments are constantly monitored through to their delivery.
DHL Medical Express also offers dedicated IT infrastructure that links the many stakeholders in a clinical trial and provides advanced user reporting capabilities.
